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April

Customer Service Specialist

Page Personnel - Melbourne Airport, VIC

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Source: uWorkin

JOB DESCRIPTION

Full Job Description
Newly Created Permanent Role

North-West Location

About Our Client

Our client is a household name in the Life Sciences space. They provided much need science and research to the Australian Scientific community throughout Australia and are looking to expand their team. They are looking for individuals who value teamwork and commitment to customer satisfaction on interaction with all stakeholders. This opportunity is excellent for an outstanding Customer Service Officer to have long term stability in a stable, secure, and essentially classified organisations.

Job Description

Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to:

Daily, excellent customer service to internal and external organisational stakeholders.
Provide customers with product & pricing information about their products.
Updating customers on ETA's and potential issues relating to their goods.
Accurately record and process customer product orders.
Calling customers to provide feedback on company services.
Liaise internally about stock control levels and inventory management.
The Successful Applicant

Our clients are looking for a customer service professional, who is looking to take on the challenge of a newly created position in a large-scale organisation. You'll always need to be able to demonstrate an ability to work in a tight knit team and be respectful to staff at all times. Ideally, you will have previous experience in a phone-based customer service role and have a degree/interest in the Science field. Someone who has logical thinking and can show excellent initiative when problem solving would be great attribute to have for this role!

What's on Offer

You would be joining a friendly and welcoming team that recognises and celebrate outstanding employees plus additional benefits of:

Tullamarine Location.
Free parking!
Permanent Role., 38 Hours per week.
$55K - $60K plus superannuation, pending experience.
Newly Created Role.